Privacy Policy
Your privacy is our priority. We are committed to protecting your personal data in compliance with POPIA.
01Introduction
Welcome to UrbanPlug ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you, specifically in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
02Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
Identity Data
Includes first name, last name, username or similar identifier.
Contact Data
Includes billing address, delivery address, email address and telephone numbers.
Transaction Data
Includes details about payments to and from you and other details of products you have purchased from us.
Technical Data
Includes internet protocol (IP) address, browser type and version, time zone setting and location.
03How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer.
- To process and deliver your order including managing payments, fees and charges.
- To manage our relationship with you which will include notifying you about changes to our terms or privacy policy.
- To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.
04POPIA Compliance
In accordance with the Protection of Personal Information Act (POPIA), we are committed to:
- Processing your information lawfully and reasonably.
- Minimizing the data we collect to what is strictly necessary.
- Ensuring your data is secure and protected against unauthorized access.
- Allowing you to access, correct, or delete your personal information.
05Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
UrbanPlug Privacy Officer
privacy@urbanplug.co.za
123 Tech Avenue, Sandton, Johannesburg